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Lightspeed Trading Reviews

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Overall Rating

4.5
14 Reviews
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About Lightspeed Trading

Lightspeed is a unified point of sale and payments platform that powers businesses at approximately 168,000 locations worldwide. It was founded by Dax da Silva in 2005, with its headquarters in Montreal, to provide point-of-sale and e-commerce software to retail businesses. In 2014, it expanded its customer base to include the hospitality industry. Lightspeed offers a range of features including 24/7 support, a dedicated account manager for each account, superb inventory management, and a free one-on-one onboarding session for new merchants. However, it's known to be more expensive compared to other POS systems and does not offer a free plan. It also has lengthy contracts and charges a termination fee. It's important to note that it does not offer a virtual terminal or offline mode. Despite these cons, it's trusted by well-known businesses like Five Guys, Goodwill, and KemperSports. Its system is both cloud- and browser-based, and there’s even an app for iOS devices. It's considered a leading point-of-sale (POS) system and is part of the larger Lightspeed ecosystem. It's particularly known for its excellent inventory management and 24/7 customer support.

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Lightspeed Trading Customer Reviews (14)

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Lightspeed Trading Customer’s Q&A

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Lightspeed Trading Pricing

Lightspeed.com offers a variety of pricing structures designed for active traders:

  • Stocks & ETFs: Prices as low as $0.001 per share ($0.25 trade minimum applies).
  • Options: Prices as low as $0.20 per contract.
  • Per Share Rate: Monthly volume over 15 million shares is $0.0010, over 6 million shares is $0.0015, over 3 million shares is $0.0020, over 1 million shares is $0.0025, over 250,000 shares is $0.0035, and under 249,999 shares is $0.25 minimum.
  • Per Trade Rate: Monthly volume over 10,000 trades is $2.00, over 3,000 trades is $2.50, over 1,500 trades is $3.00, over 750 trades is $3.50, and under 250 trades is $3.99.
  • Per Contract Rate: Monthly volume over 100,000 contracts is $0.20, over 50,000 contracts is $0.25, over 10,000 contracts is $0.35, over 2,000 contracts is $0.45, and under 500 contracts is $0.50.

For Retail POS, the pricing is $109.00 for the Basic plan, $179 for the Core plan, and $289 for the Plus plan.

Please note that these prices are subject to change and it's always best to check the official website for the most up-to-date information. If you need further assistance, you can reach out to the Lightspeed team via email at sales@lightspeed.com or service@lightspeed.com, or give them a call at 1.888.577.3123.

Hope this helps! Feel free to ask if you have more questions.

Payment Method

Lightspeed.com offers a variety of payment methods:

  • Credit and Debit Cards: Accepts all major credit and debit cards including Visa, MasterCard, American Express, JCB, Discover, and Diners Club International.
  • Digital Wallets: Supports digital wallets like Apple Pay and Google Pay.
  • iDeal and Bancontact: These payment methods are also supported.

In addition to these, Lightspeed Retail has default payment types such as cash, check, credit account, gift card, and adjustment.

For security, Lightspeed Payments comes with premium security features built-in. This includes PCI DSS validated Level 1 Service compliance and end-to-end encryption for all transactions, in-store and online.

Hope this helps! Feel free to ask if you have more questions.

Lightspeed Trading FAQs

FAQ

Lightspeed Trading Alternatives

Here are the top 10 alternatives to Lightspeed:

  1. Square Point of Sale: A popular choice for both small and large businesses, offering tools to run and grow businesses. It accepts debit and credit cards anywhere with iPhone, Android, iPad or a POS system.

  2. Shopify POS: A retail POS that unifies in-store and online sales. It's known for being easy to set up and having good customer support.

  3. Heartland Retail: A cloud POS and Retail Management platform designed by retailers, for retailers. It's optimized for quick response and is known for its good customer support.

  4. Clover: An Android POS for any industry. It's known for being a plug-and-play solution.

  5. QuickBooks Point of Sale: A solution similar to Lightspeed Retail, it's part of the larger QuickBooks ecosystem.

  6. Revel POS: An iPad POS for any industry. It's known for its robust features and competitive pricing.

  7. Toast POS: An Android POS for restaurants. It's known for being a good solution for full-service restaurants.

  8. TouchBistro: An iPad POS for restaurants. It's known for its robust features and competitive pricing.

  9. SpotOn: A solution similar to Lightspeed Retail, it's part of the larger SpotOn ecosystem.

  10. Epos Now: A solution similar to Lightspeed Retail, it's part of the larger Epos Now ecosystem.

These alternatives offer a range of features and pricing options to suit different business needs.

FAQ

Lightspeed Trading Return Policy?

Lightspeed.com has a return policy that allows customers to return a product within 30 days from the date of purchase. The returned products must be in like-new condition and must be accompanied by the original purchase receipt. Please note that shipping and delivery charges are not refundable.

For Lightspeed Retail, non-Apple hardware ordered from the Lightspeed Store is eligible for return within 30 days of receipt. Unopened Apple products, such as iPads, are eligible for return within 14 days. Integrated Gift Cards, opened Apple products, and countertop screen guards cannot be returned.

For Lightspeed Aviation, they offer a 30-day, full money-back guarantee on all products. If for any reason you wish to return a Lightspeed product within thirty (30) days from the date of purchase, Lightspeed will refund your purchase price.

Please note that these policies are subject to change and it's always best to check the official website for the most up-to-date information. Hope this helps! Feel free to ask if you have more questions.

FAQ

How To Open A Lightspeed Trading Account?

To open an account on Lightspeed.com, follow these steps:

  1. Visit the Lightspeed Financial website.
  2. Click on Open an Account.
  3. Select the type of trading you plan to do, such as Stock & Options or Futures.
  4. Choose your preferred trading platform.
  5. Indicate your residency status, whether in the US or Outside of the US.
  6. Click Continue.

You will need the following to open an account:

  • Personal identification information
  • Financial information for funding the account

After submitting the application, the Lightspeed team will review it. Once approved, you can fund your account. Lightspeed does not charge for ACH transfers, and they are limited to $30,000 per 60 calendar days. ACH links are limited to 1 per client.

For domestic wire transfers, use the following instructions:

  • Bank Name: U.S. Bank
  • Bank Address: 80 S 8th Street, Minneapolis, MN 55402
  • ABA/Routing #: 123000848
  • Beneficiary: Wedbush Securities, Inc.
  • Beneficiary Address: 1000 Wilshire Blvd, Los Angeles, CA 90017
  • Beneficiary Account: 153910900825
  • For Further Credit to (FFC): Your name and account number

For international wire transfers, use the following instructions:

  • Bank Name: The Bank of New York Mellon
  • Bank Address: 225 Liberty Street, New York, NY 10286
  • SWIFT Code: IRVTUS3N
  • Beneficiary Address: 1000 Wilshire Blvd, Los Angeles, CA 90017
  • Beneficiary Account: 8540900001

Remember to add a "1" to the end of your account number for cash account types, and a "2" for margin account types.

Please note that there is no fee to open an account with Lightspeed. However, maintenance fees may apply. For example, the Lightspeed Trader software fee is your total monthly commission charges subtracted from $130. If your account balance is below $15,000 and you do not incur at least $25 in monthly commissions, you will be charged a $25 monthly minimum inactivity fee. All maintenance fees will be charged during the first business week of the month and will be based on commissions generated the previous month.

If you need further assistance, you can reach out to the Lightspeed team via email at sales@lightspeed.com or service@lightspeed.com, or give them a call at 1.888.577.3123.

Hope this helps! Feel free to ask if you have more questions.

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